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Okta Assistance

Mon, Jun 12, 2017 1 14587

For Aftermarket User ONLY   Self-Serve Options Forgot Password: This is used when the user needs help with forgot password problems. Help can be sought directly through SMS token or password-reset email requests. Reset via SMS Reset via Email Read More

J2534 Application Error 1609

Wed, May 17, 2017 10 10996

DESCRIPTION: User may receive the following error after either updating from an older version of J2534 or installing a new version on a non-English OS: RESOLUTION: NOTE: J2534 software does not support additional languages and is not supported on Read More

Enhanced DRB III Emulator

Tue, Apr 18, 2017 11 22317

Overview The DRB III™ hardware device is a handheld diagnostic tool that preceded the Next Generation Service Tool (NGST) family of service tools in FCA dealerships.  This tool was introduced in 1994 and can no longer be manufactured in it Read More

How-To Recover an Expired Okta Activation Link

Tue, Apr 11, 2017 0 11137

  For Aftermarket Users ONLY   Introduction This article will describe what to do when the Okta activation link expires before the Okta login account has been created. WARNING: These links are one time use. After clicking the activation lin Read More

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